Lone Worker Blog | Beepiz

First aid worker: Who are they ? What is their role?

Written by Margot | Apr 8, 2025 1:38:44 PM

In the workplace, accidents and illness can happen at any time. In such emergency situations, the presence of trained first aiders workers is essential.

But what is their role? What training do they have to undergo? And why is their presence a real pillar of prevention in the workplace? In this article, find out everything you need to know about first aiders in the UK: their role, training, responsibilities and the challenges facing employers.

⛑️What is a first aid worker?

A first aid worker is an employee trained in first aid who can intervene rapidly in the event of an accident, illness or medical emergency in the workplace.

The inclusion of first aid workers in company prevention plans is an essential step towards guaranteeing a safe and responsive working environment in case of an emergency. Their responsibilities go beyond responding to accidents, they’re also an essential part of the company’s broader approach to occupational risk prevention.

🔢 Assessing first aiders in a company

Assessing needs is a key step in ensuring employee safety and meeting legal requirements. In the United Kingdom, the the Health and Safety Executive (HSE) requires employers to identify the need for first aiders according to a number of criteria.

  • Company size
  • Type of activity and level of risk
  • The number of workers and the organisation of working hours

If the level of risk is too high, it is compulsory for the employer to provide a sufficient number of first-aiders and first-aid equipment.

🩹 Who is qualified to give first aid?

A first aid worker plays an essential role in emergency management and risk prevention in the workplace. Their main task is to intervene quickly in case of an accident or illness in order to limit the consequences for workers' health.

These missions are various :

  • Ensure the safety of victims and other workers until help arrives.
  • Administer first aid in the event of injury or discomfort (cardiac arrest, fractures, burns, etc.).
  • Alert emergency services if necessary (ambulance, fire brigade, etc.).
  • Follow the company's specific safety protocols and report any risks identified.

In some situations, the first few minutes are vital. An first aid worker is trained to provide appropriate first aid, monitor the victim's condition and note any changes so that the emergency services can be informed.

However, employees are acting within the framework of their training and cannot be held responsible for an unintentional error as long as they follow the procedures they have learned.

They are legally protected if they act in good faith and in the interests of the victim.

📝How do I get first aid certification?

First aid training in the workplace is essential to guarantee employee safety and ensure a rapid response in the event of an emergency. In the UK, training is governed by the Health and Safety Executive (HSE), which defines two main levels of training adapted to different working environments.

First Aid at Work (FAW) - This is a comprehensive course.

  • Duration: 3 days
  • Assessment and management of medical emergencies (heart attacks, strokes, serious injuries).
  • Management of haemorrhages, fractures, burns and poisoning.
  • Cardiopulmonary resuscitation (CPR) and use of the Automatic External Defibrillator (AED).
  • Treatment of victims in shock or unconscious.
  • Validity: 3 years, with the need for refresher training.

Emergency First Aid at Work (EFAW) - Light training

  • Duration: 1 day
  • Rapid assessment of a victim and calling for help.
  • Management of common emergency situations (discomfort, choking, minor injuries).
  • Cardiopulmonary resuscitation (CPR) and use of the Automatic External Defibrillator (AED).
  • Validity: 3 years, with recommendations for regular updates.

Some companies combine the two courses to suit the specific roles and needs of their employees. First Aid at Work (FAW) and Emergency First Aid at Work (EFAW) qualifications are valid for 3 years. On average, First Aid at Work training costs between £173 and £359.

To ensure an effective response in the event of an emergency, it is advisable to undergo refresher training before the certification expires.

Refresher training enables you to maintain the reflexes and skills you have acquired, keep abreast of new developments in first aid techniques and practise realistic scenarios to improve the effectiveness of your response.

 ⏳ IN BRIEF ⌛

The presence of first aiders in companies is much more than a legal obligation : it is a guarantee of safety, responsiveness and collective responsibility. Whether it's a sudden illness, a workplace accident or a simple bleed, the speed and quality of care can make all the difference.

In the UK, training courses such as First Aid at Work (FAW) and Emergency First Aid at Work (EFAW) enable first aiders' skills to be adapted to the real needs of the company, taking into account its size, sector of activity and level of risk.

First aid worker do more than just react to accidents. They also plays a preventive role, integrated into the company's prevention plans, and is called upon to point out potential dangers before they cause damage. This makes them a key player in the workplace safety culture.

Finally, the three-year validity of the certification underlines the importance of maintaining skills and ongoing training.